Shipping policy

Shipping Policy for Made. By Bronte

Last Updated: 30th September 2023

Order Processing Time

At Made. By Bronte, we take pride in crafting each item with care and attention to detail. Most of our products are made to order to ensure the highest quality. As a result, please allow additional time for us to create your unique piece.

• Processing Time: Orders typically take up to 14 business days to process before shipment. This processing time may vary depending on the complexity of the item.

Shipping Methods and Delivery Times

We offer the following shipping methods:

1. Standard Shipping: Estimated delivery within 3 to 7 business days after the processing time.

2. Express Shipping: Estimated delivery within 2 to 5 business days after the processing time.

Shipping Fees

Shipping fees are calculated based on the shipping method selected and the destination. The exact shipping cost will be displayed during the checkout process.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the progress of your shipment.

 

Shipping Delays

While we make every effort to ensure timely delivery, please be aware that unforeseen circumstances (e.g., weather, holidays, customs delays) can impact delivery times. We appreciate your patience in such situations.

Multiple Shipments

If you order multiple items, they may be shipped separately due to variations in processing times and product availability.

Address Accuracy

Please ensure that your shipping address is accurate and complete to prevent delivery delays or misplacement of your order.

Lost or Stolen Packages

Made. By Bronte is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please contact the carrier directly to resolve such issues.

 

Contact Us

If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at made.bybrontef@gmail.com